Enterprise asset management (EAM) software can be an invaluable tool if you select a product that fits your organization, get buy-in from all relevant stakeholders and implement the system properly. Taking these necessary steps helps ensure the software will achieve productivity, save dollars and streamline asset management. However, there are a number of potholes on the road to efficiency that can prevent the effective utilization of EAM software within a company. The following are five EAM software mistakes that organizations must avoid.

1. Conducting generalized, one-time training.

EAM systems represent a major shift in workflow for most organizations, and these changes impact nearly every employee, from the financial controller to the service clerk. It is vital that initial training is provided for all relevant stakeholders in the organization. But this initial training cannot take a “one-size-fits-all” approach. Rather, individualized training that focuses on both the overall functionality of the EAM software and the specific uses for each employee role will provide a strong foundation for growth. Over time, it’s important to provide refresher training and short classes related to updates to adequately address training needs.

2. Thinking only of current requirements.

Many organizations do not consider potential growth or expansion to new locations when selecting and implementing enterprise asset management software. Selecting software with only your current needs in mind, however, can become an unmitigated disaster if expansion does take place. While many EAM packages on the market can be scaled to multiple sites and allow for quick expansion, that is not always the case. For this reason, it is important to consider any potential changes that could occur in the future prior to using the software.

3. Not updating EAM software with current data.

All stakeholders in an organization must remember that any software is only as good as the data it contains. EAM software is not a magic pill that will automatically solve all maintenance problems. Rather, it is a tool that centralizes important information about assets and streamlines maintenance processes, but only to the degree that the data entered into it is accurate. New assets, new asset classes, and all maintenance activities must be recorded in the software for it to be of use.

4. Not building consistent maintenance tasks and procedures.

In order to maximize efficiency and ensure that maintenance jobs are performed correctly, it is important for maintenance technicians to have access to details about each maintenance job, including step-by-step instructions, estimated time to perform the task, lists of materials and tools required to perform the task, checklists, and other important information.

5. Ignoring the benefit of the feedback loop.

EAM software’s reporting features provide opportunities for detailed analysis. If this aspect of the system is ignored, then EAM software becomes nothing more than a very expensive database. Since the implementation of an EAM system can be such a significant investment in time and resources, the advanced reporting capabilities should be fully utilized. This reporting will inform future purchasing decisions and identify potential gaps in efficiency.

Using EAM or computerized maintenance management software (CMMS) can help your organization enhance productivity and maximize cost savings. DPSI offers iMaint, a user-friendly enterprise asset management system with powerful features. Contact us for more information, or request a free trial today.

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