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iMaint CMMS

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iMaint CMMS

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iMaint CMMS

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Products

iMaint CMMS

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iMaint CMMS

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iMaint CMMS

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iMaint CMMS

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iMaint CMMS

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iMaint CMMS

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CMMS Services

Our Professional Services Team is made up of experienced trainers and consultants who are totally committed to your success. Learn more about our computerized maintenance management software and CMMS services.
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Make the Most of Your Maintenance Management Software

Many companies can sell you maintenance management software, but making the technology work for your organization is another story. One key factor that sets DPSI apart from competitors is our Professional Services Team, who is there to assist you at every step to ensure you get the most value from your CMMS software.
From initial setup to ongoing management, DPSI works with you to effectively implement your CMMS and maximize its ROI.

Discover more about our:

Our Professional Services Team works with your organization to help accomplish these core objectives:

Improve Equipment Reliability
Improve Returns on Assets
Boost Company Profitability
Reduce Maintenance Inventory Costs
Improve Labor Efficiency
Reduce Overall Operating Costs

Professional Services

Our team of experts is committed to your success, offering tailored training programs that empower your staff with the latest skills and knowledge. We streamline project planning, ensuring every detail aligns with your goals. Plus, our implementation assistance ensures a seamless transition, minimizing downtime and maximizing efficiency. Partner with us to unlock the full potential of your software and propel your business to new heights.

Project Planning

Reduce maintenance costs with the help of project planning. Our Professional Services Team takes an in-depth look at your maintenance department’s processes, practices and challenges. Consists of on-site investigation and culminates in a detailed report with step-by-step plan.

CMMS Project Planning

DPSI has assisted customers with CMMS Project Planning for many years and has the expertise to simplify this process. Our experienced project managers work with your team to identify the most critical areas affecting your organization.
Our Strategy
Our most important goal is to ensure that you get the most value out of your Computerized Maintenance Management Software (CMMS) or Enterprise Asset Management (EAM) software. We’ll help you maximize your return on investment, while avoiding common pitfalls that can sidetrack a successful roll-out. We will discuss the characteristics of a successful CMMS system, define how to use your software in the most efficient manner and develop a Project Plan with you that will become your implementation road map.
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Project Plans are developed specifically to meet your requirements and include a timeline with solution-oriented milestones:

Define your maintenance organization and core business goals
Identify interface requirements
Define system configuration requirements
Identify security and reporting needs
Learn the importance of data standards for accurate reporting and data mining
Identify which master tables will need to be populated such as assets, employee lists, planned maintenance schedules and procedures, parts lists, etc.
Identify how data will be entered: imported from existing system or manually gathered and entered
Define timeline and who will be responsible for each area of implementation
Define your maintenance organization and core business goals
Identify interface requirements
Define system configuration requirements
Identify security and reporting needs
Learn the importance of data standards for accurate reporting and data mining
Identify which master tables will need to be populated such as assets, employee lists, planned maintenance schedules and procedures, parts lists, etc.
Identify how data will be entered: imported from existing system or manually gathered and entered
Define timeline and who will be responsible for each area of implementation

Training

Whether you’re new to our maintenance management software or want to optimize an existing system, our team can teach you how to maximize its potential. We offers workshops at our Training Center in NC, web-based training courses and on-site training sessions. Custom training available.
Book Free Demo
Our Methodology
Our CMMS software training programs educate your staff quickly and cost-effectively while ensuring the successful implementation and ongoing use of our software. We offer training for administrators on initial system setup and configuration, as well as end user training for day-to-day usage. In addition, we offer training for options such as Integrator, Dashboard, Mobile CMMS, Web Requesters and custom report creation.

Web-Based Training

We offer a range of training topics as well as customized training to help you learn how to use our CMMS software. To participate in our web-based training sessions, all you need is a computer with Internet access and a telephone to use our toll-free conference line. Once you log in using our remote control software, you’ll have a real-time view of your instructor’s computer screen. You can ask questions and even let our instructor remotely access your computer and use your system setup and data during training.

On-Site Training

On-site training at your location allows us to identify the challenges that end users in your organization face and modify our training programs to address those specific issues. We work through each module with you to discover new opportunities for improving your maintenance operations.

Customer Support

Our Customer Support Team is patient, understanding and knowledgeable. Unlike many software companies, DPSI does not outsource our customer service. Our in-house team offers support via phone, email, access to exclusive Customer Corner and more.
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Contact Support Now

Contact Technical Support via toll-free telephone or email

877-777-0431

1-709-292-8809

support@dpsi.com

DPSI Customer Support Includes:

Book Free Demo

Free Product Upgrades & Updates

Subscription to Solutions Newsletter

Option to remotely connect with Technical Support for screen sharing

DPSI User Group Membership

Access to Customer Corner & Forums

DPSI Customer Support Includes:

Learn More

Free Product Upgrades & Updates

Subscription to Solutions Newsletter

Option to remotely connect with Technical Support for screen sharing

DPSI User Group Membership

Access to Customer Corner & Forums

Customer Involvement & Product Enhancements

DPSI values suggestions for enhancements to our CMMS software, and offers opportunities for customers to provide feedback. Suggestions are added to polls sent out to customers, and features receiving the most votes are added to DPSI’s future product releases.

Our iMaint User Advisory Boards are comprised of volunteer customers from various industries who assist other customers in further understanding their products. DPSI hosts interactive board discussions, which provide invaluable opportunities for fellow users to learn from each other and continually improve their maintenance operations.

Audits

Schedule periodic audits to ensure your CMMS software grows with you as needs change. DPSI can assess your current usage, help plan for future goals and assist with services like ongoing training. The end result is a CMMS system that operates more efficiently, giving you better results with less effort.

Data Migration

Ensure a seamless transition to our asset maintenance software. Our experienced migration staff transfer data from a variety of CMMS and non-CMMS programs. Services include data mapping from your old software to your new system, data accountability, and installation instructions.

Customization

Customize DPSI’s CMMS software solutions to meet your organization’s specific maintenance needs. Our experienced and knowledgeable Professional Services Team can tailor reports, develop unique application modifications, link data with external applications and so much more.

Contact us today for a free live demo.

Dive into our CMMS software with our sales team to view user interface, features, options and customization abilities.

Try it free
Try it free

Schedule a demo
Call 877-777-0431

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